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Funding, Batches and Deposit Reconciliation
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Use deposit reconciliation to match card sales, batches and bank deposits. Learn which records to compare, how cutoff times affect timing and what to prepare when a deposit differs or is missing.
When will card-payment funds reach my bank account?
Your approved funding schedule, batch cutoff and bank processing determine when funds are expected. Ask the team to state the applicable business-day timing, time zone and exceptions for your account. The phrase next-day funding should be explained in those terms before you rely on it for payroll or purchasing. Check your portal and bank records when confirming a deposit.
Why does the batch cutoff matter?
Your account’s batch process helps determine which transactions are included in a funding cycle. Confirm whether the batch closes automatically or needs a staff action, the cutoff time and the time zone. If your store trades late or overnight, ask how that affects reporting dates. Make batch checks part of closing procedures so missing information is noticed while transaction details are available.
Why might a bank deposit differ from the day’s sales total?
First compare the correct batch and dates rather than the calendar day’s register total alone. Review refunds, adjustments, fees and any timing differences shown in your account records. The way charges are collected depends on your account terms. If the difference remains unexplained, send support the batch date, batch total and deposit amount, using reports with sensitive payment details removed.
What should I do if an expected deposit is missing?
Check the approved schedule and whether the batch completed successfully, then compare portal records with the bank account. Contact support with your business name, batch date, expected amount and any relevant notification. Ask which step needs investigation and when to follow up. Avoid sending full account credentials or customer card data; support can identify the appropriate secure verification process.
Which reports support daily deposit reconciliation?
Keep the records that let you connect the sale, batch and bank deposit: POS summaries, terminal or batch reports, merchant statements and refund records. Match the periods and time zones consistently. Decide who reviews differences and how they are documented. Ask the team which reports your approved portal and device provide, and ask your accountant which records and retention periods suit your business.
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English knowledge center · اقرأ هذا الموضوع بالعربية · Choose a language